Contact

Contact Us

We’re here to help. If you have any questions about your order, shipping, returns, or our products, please don’t hesitate to contact us. Our customer support team is happy to assist you.

Customer Support

  • Email:support@skivys.shop

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

  • Response Time: We typically respond to all inquiries within 24–48 business hours.

Mailing Address

Skivys
NEWYORK USA
United States

Order Support

Please contact us if you need assistance with:

  • Order status and tracking information.

  • Shipping and delivery inquiries.

  • Returns, refunds, and exchanges.

  • Payment or billing questions.

  • Product-related questions and recommendations.

To help us assist you more quickly, please include your order number and the email address used when placing your order.

Customer Satisfaction

Your satisfaction is important to us. We are committed to providing timely and professional support for all customer inquiries. If you experience any issues with your order, please reach out to us, and we will do our best to resolve them promptly.

Thank you for shopping with Skivys. We appreciate your trust and look forward to serving you.

 

Customer Support Hours

🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

⏱ Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.